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013 | Launching Telephony: Direct SIP Telephony or Your Own PBX – Maximum Savings and Control

2025-06-03

We’ve already discussed the basics of IP telephony and the convenience of virtual PBXs. But what if you want maximum savings or complete control over your phone system? In that case, you should consider two more advanced options: direct use of SIP accounts or deploying your own IP PBX.

  1. Direct SIP Telephony: Cheap and Cheerful This option assumes you obtain a SIP account (or several) directly from a communications operator (SIP provider) and independently configure the equipment or software for calls.

How it Works Registration with a SIP provider: You choose an operator that provides SIP telephony services (these can be the same companies that offer virtual PBXs, or specialized SIP operators). You register and receive connection details: SIP login, password, server address.

012 | Launching Telephony: Virtual PBX – A Simple Solution for Business

2025-06-02

In the previous article, we explored what IP telephony is and the advantages it offers small businesses. Today, we’ll discuss one of the most popular and convenient ways to implement it – Virtual PBX (VPBX). This solution is ideal for those who want to get full-featured telephony quickly and without unnecessary equipment costs.

What is a Virtual PBX and how does it work?

A Virtual PBX (VPBX), or cloud PBX, is essentially the same telephone exchange, but it’s located not in your office, but on the servers of a service provider. You access all its functions via the internet.

011 | Launching Telephony: What is IP Telephony and How Does It Work?

2025-06-01

In the modern world, effective communication is key to the success of any business, especially small ones. Customers want to be able to easily contact you, and you want to avoid missing any inquiries. But what if your budget is limited, while the need for reliable telephone communication is high? The answer is simple – IP telephony.

So, what is IP telephony?

Simply put, IP telephony (or VoIP – Voice over Internet Protocol) is a technology that allows voice signals to be transmitted over the internet, rather than through traditional telephone lines. Instead of pulling wires and installing bulky equipment, you use your existing internet connection.

Installing MikoPBX with AmoCRM integration

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I will deploy and configure MikoPBX for your business.
I will connect 10 internal extensions and 5 external SIP lines.
I will implement an IVR menu for convenient call routing.

I will integrate the system with AmoCRM:

  • automatic call logging,
  • opening customer cards,
  • analytics and reporting.

I will set up notifications for incoming and missed calls, ensure reliable operation and convenient administration.
Result — a ready telephony system with CRM integration under your full control.

AI Assistant for Client Calls

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I’ve developed an AI assistant that makes client calls instead of your accountant.

Calling loyal clients who forgot to pay their invoices is an unpleasant but important task.
Usually, this duty falls on the accountant — wasting valuable time on routine work.

My system automates this process.
The AI bot calls your clients, announces the outstanding payment, listens to their responses, recognizes speech, and logs the results.

How it works: